How to create a ticket in Helpdesk

    1. To access the UCU Helpdesk system, click https://helpdesk.ucu.ac.ug
    2. Click the Sign In option (located in the upper right-hand corner
    3. Login using UCU email address and password

    4. Under Help Topic: choose a topic that describes your issue

    5. Under Summary: write a brief about your issue

    6. Describe the reason for opening the ticket

    7.Take a screenshot of the error and upload (optional)

    8. Click Create Ticket to open the ticket

    Published