How to check and address Transcript issues as HoD.

Note:

  • Name and Date of Birth issues — to be handled by the Transcripts Office.

  • Course Unit and Results issues — to be handled by the Head of Department (HoD).

Step 1: Log in to your Alpha portal.



Step 2: Go to department reports.

 

 

Step 3: Reviewing the Issue and Transcript



Step 4: Categories of Issues

  • Name and Date of Birth issues — handled by the Transcripts Office.

  • Course Unit and Results issues — handled by the Head of Department (HoD).



Step 5: Responding to an issue.

How do I combine programs that are to study together a particular course unit?
How do I update student's data